EAST ELGIN COMMUNITY COMPLEX
The East Elgin Community Complex is looking for a dynamic, flexible individual to join our administrative team.
Reporting to our Manager, you will be involved in a diverse range of job activities including customer service, special community events, registrations, event management, administrative support, banking, reporting and marketing.
Qualifications and experience required:
General knowledge of recreation facilities and programs
Post secondary school education which includes Marketing and/or Business Administration
Competent computer skills
Self starter and able to work with minimal supervision
Prior experience working with the public and recreational facilities and programs a definite asset
2015 Salary Range: $32,264 - $39,203 35 hour work week
Interested applicants are invited to apply in confidence by December 4, 2015 to:
The Corporation of the Town of Aylmer
46 Talbot Street West, Aylmer, Ontario N5H 1J7
Phone: (519) 773-3164
Fax: (519) 765-1446
A copy of the complete job description can be found below.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
The Town of Aylmer is an equal opportunity employer. Accommodations are available for the recruitment process. Applicants are requested to make their needs known in advance.
In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act, 2001, and will be used for the purpose of candidate selection.
Position: Facility Coordinator
Department: East Elgin Community Complex
Reports to: General Manager, EECC
Purpose: To provide effective customer service to patrons of the EECC. The coordinator will provide administrative support to the Complex Manager.
Deliver exceptional customer service by providing assistance to EECC customers in a friendly and professional manner. Assists in responding to customer inquiries and servicing customer needs.
Maintains voice-mail system. Will provide front line assistance and direct inquiries to the proper EECC staff.
Maintains administrative records for the EECC. Ensures contact information is up to date.
Maintains, edits and revises manuals (Life & Fires Safety Operations Manual).
Completes EECC correspondence as required.
Purchases office supplies with the approval of the General Manager.
Records and distributes Board of Management resolutions.
Updates and distributes facility schedules.
Oversees the organization of the administrative offices including but not limited to filing.
Ensure office equipment is maintained in good working order. Ensures daily server backups are completed and conducts in-house information Technology support.
Prepares and distributes facility and ices schedules to Operations Staff, concession and Pro Shop.
Ensures User Group information is up to date.
Maintains facility notices and community bulletin boards.
Performs a variety of financial transactions including processing payments, preparing and making bank deposits, producing receipts and mailing out, general ledger coding of revenues.
Check for accuracy of accounts receivable and payable. Assist with the collection of delinquent accounts and accurate coding of expenses.
Responsible for meeting with representatives and reconciling EECC percentage of vending machines/arcade games.
Assists with the promotion, marketing and selling of EECC programs and services which includes creation of marketing materials (monthly event calendars, brochures).
Assists the Complex Manager with facility rentals, ice rentals and program registration.
Assists with EECC program development (ie. Canada Day), EECC volunteer activities and management.
Conduct research as requested.
Completes reports for the Complex Manager including: Personal Expenses, Administrative Expenses, Accidents, Vandalism, Customer complaints, Follow-Up Surveys for all events. Assists with Facility Statement of Operations, and responsible for facility statistics.
Ensures Admission Attendant reports, cash box and deposits are accurate.
Assists General Manger with supervision of student co-op placements, contract and HRDC positions.
Perform other related duties as assigned.
All workers with the Town of Aylmer are expected to comply with the Occupational Health and Safety Act, Regulations and Workplace Safety and Insurance Act along with the Town of Aylmers Health and Safety Policies and Procedures.
All workers must use or wear the equipment, protective devices or clothing required by the employer. Employee observations and inspections, incident investigations could be used to measure this.
Workers must report any defects in all equipment or protective devices of which the worker is aware and which may endanger himself, herself or another worker.
Report any contravention of the OHSA or Regulation or the existence of any hazard of which he or she is aware and report to his or her supervisor.
Workers must not operate equipment/machinery without being given the proper instruction and authority. They must not remove or make ineffective any protective device required by the regulations or by his/her employer, without providing an adequate temporary protective device and when the need for removing or making ineffective, the protective device has ceased, the protective device shall be replaced immediately.
Workers must not use or operate any equipment, machine, device or thing; or work in a manner that may endanger himself, herself or any other worker.
A worker must not engage in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct.
Workers must consistently apply skills and knowledge attain in health and safety training.
Post-secondary education which includes Marketing and/or Business Administration.
General knowledge of recreation facilities and programs.
Knowledge of Occupational Health and Safety practices and their application in the workplace.
Knowledge of paper and computerized file management.
Intermediate skills in MS Office (Word, Excel and Outlook) and ability to use various office and communication equipment such as photocopier, fax, typewriter, shredder and phone.
Ability to prioritize work and ensure efficient use of time and completion of assignments as required.
Excellent verbal and written communication skills with the ability to communicate with public and all levels of staff.
Ability to create a positive experience for customers by responding to their service needs quickly, professionally and accurately.
Must possess a calm, professional demeanour when dealing with all members of the public.
Ability to work outside of regular office hours on occasion to fulfill job requirements.
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